Return Policy – Glam by Yayra πβ¨
At Glam by Yayra, every piece is handcrafted with love and care, ensuring the highest quality for our Glam Fam! πβ¨ Because of the custom nature of our jewelry, we have a no-return policy, but we’re always here to help if you experience any issues.
π No Returns or Exchanges
- Due to hygiene reasons and the handmade nature of our jewelry, we do not accept returns or exchanges.
- Please review your order carefully before confirming your purchase.
π¨ Order Issues & Damages
We understand that sometimes things don’t go as planned. If you receive an incorrect or damaged item, please follow these steps:
- Report within 48 Hours – Contact us via WhatsApp/DM with a clear photo of the item and issue.
- Resolution Options – We will assess the situation and offer an appropriate solution, such as a repair or replacement (subject to availability).
- Shipping Costs – In case of a replacement, customers may be required to cover minimal shipping costs.
β οΈ Non-Returnable Items
- Customized or personalized jewelry.
- Items that have been worn or damaged due to improper care.