Customer Service – Glam by Yayra 💖✨
At Glam by Yayra, we are dedicated to providing an enjoyable and hassle-free shopping experience. Whether you have questions about our products, need help with an order, or require assistance with returns, we’re here to help!
1️⃣ How to Reach Us
- WhatsApp / DM: +254 117 161 967
- Operating Hours: Weekends Only (Saturdays & Sundays)
- Response Time: We aim to reply within 24 hours.
Since I’m still in school 📚, I handle all customer inquiries and orders on weekends. Thank you for your patience!
2️⃣ Order Assistance
Need help placing an order? No worries! You can:
- Message us on WhatsApp or Instagram for personalized assistance.
- Get updates on your order status upon request.
3️⃣ Delivery Support
- Orders are processed on weekends only.
- If your order is delayed or you need to change delivery details, let us know as soon as possible.
4️⃣ Product Inquiries
- Not sure about a product? Ask us before placing an order!
- We’ll provide details on materials, sizing, and styling tips.
5️⃣ Returns & Exchanges
- If there’s an issue with your order, we’re happy to help!
- Check out our Return Policy for more details on eligibility and process.
6️⃣ Feedback & Suggestions
Your feedback helps us grow! Feel free to share your thoughts on our products and services. We love hearing from our Glam Fam! ✨💖
For any assistance, reach out anytime! Thank you for supporting Glam by Yayra! 💎😊